Customer Service

Privacy Statement

This website has been design to be as useful and as informative as possible. Please let us know if you would like to see improvements or any types of changes that would make it even easier for you to find the information you need and want. We respectfully ask that you would take a moment to look at our Terms and Conditions, because by using our sites you automatically agree to them. If you don't agree, please do not use this website.
We reserve the right to make any modifications that might be necessary at any time. Please continue to check these terms to see what those changes may be. Your continued use of the Ministerio Bullon/Sublime Gracia website means that you accept those changes.

Restrictions on Use of Our Online Materials

All materials contained in the Ministerio Bullon web sites ("Online Material") are the copyrighted property of Sublime Gracia LLC. All trademarks, service marks, and trade names are proprietary to Sublime Gracia LLC and Bullon Ministries. No Online Material from our web sites may be, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without written authorization.
The free material is for your personal, non-commercial home use only, provided that you 1) retain all copyright, trademark and propriety notices, 2) you make no modifications to the materials, 3) you do not use the materials in a manner that suggests an association with any of our products, services, events or brands, and 4) you do not download quantities of materials to a database, server, or personal computer for reuse for commercial purposes. You may not, however, copy reproduce, republish, upload, post, transmit or distribute our Online Material in any way or for any other purpose unless you get our written permission first. Neither may you add, delete, distort or misrepresent any content on the Ministerio Bullon website. Attempts to modify any Online Material, or to defeat our security features are prohibited.
Everything you download, any software, plus all files, all images incorporated in or generated by the software, and all data accompanying it, is considered licensed to you by Ministerio Bullon and Sublime Gracia LLC or third-party licensors for your personal, non-commercial home use only. We do not transfer title of the software to you. That means that we retain full and complete title to the software and to all of the associated intellectual-property rights. You're not allowed to redistribute or sell the material, disassemble or otherwise convert it to any other form that people can use.

Links to Other Sites

We sometimes provide referrals to and links to other World Wide Web sites from our sites. Such a link should not be seen as an endorsement, approval or agreement with any information or resources offered at sites you can access through our sites. If in doubt, always check the (URL) address provided in your WWW browser to see if you are still in a Bullon Ministry-operated site or have moved to another site. Ministerio Bullon and Sublime Gracia LLC are not responsible for the content or practices of third party sites that may be linked to our sites.

Termination of This Agreement

This agreement is effective until terminated by either party. You may terminate this agreement at any time, by destroying all materials obtained from Ministerio Bullon and sublime Gracia LLC Web sites, along with all related documentation and all copies and installations. We may terminate this agreement at any time and without notice to you, if, in its sole judgment, you breach any term or condition of this agreement. Upon termination, you must destroy all materials. In addition, by providing material on our Web sites, we do not in any way promise that the materials will remain available to you. Ministerio Bullon and Sublime Gracia LLC are entitled to terminate all or any part of any of its Web sites without notice to you.

Delivery Methods

Our Standard Delivery method is via the United States Post Office. For in-stock items delivered via Standard Delivery within the continental United States you should expect to receive your order within 7-10 business days of placing your order, depending on your delivery area. Orders shipped outside the continental United States may take up to 60 days to be received via Standard Delivery.
Signature Required - Please note that, regardless of your chosen delivery method, orders with a merchandise value of $500 or more will require a signature upon receipt of delivery. If your order is sent to you in multiple packages, each will require a signature.

If you would like to receive your order more quickly, rush options (available on in-stock items, within the continental U.S. only) are offered:

Express Delivery for an additional $9.95. Orders of in-stock items will be received in 3-5 business days.
2nd Day Delivery for an additional $15.95. Orders of in-stock items will be received in 2 business days.
Overnight Delivery for an additional $21.95. Orders of in-stock items will be received next business day.
Orders for all rush delivery methods must be placed by 11:00 AM Eastern time for that day's processing. If you would like to inquire about the cost and availability of delivery for your order outside of the continental U.S., please email us @ info@ministeriobullon.com.

Return and Refund Policy

CDs and DVDs purchased from Ministerio Bullon can only be returned be if the items are unopened and still in their plastic wrap. Once product has been returned, full price refund will be issued to customer. Refund should be expected to be received within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

Currency of Transaction

All transactions and sales to be conducted by this website will be in U.S. American dollars ($).

How to contact Customer Service

By Phone: (214) 550-3389

By Fax: (214) 256-3593

By Email: info@ministeriobullon.com

By Mail: Sublime Gracia LLC
8510 Quicksilver Dr.
Dallas, TX 75249